AWS Weekly Roundup: Agentic CX designer for Amazon Connect Customer, EC2 AMI Watermarks, Open Governance for MySQL, and more (June 29, 2026) | Amazon Web Services (opens in new tab)
The AWS Weekly Roundup highlights tools aimed at making AI, infrastructure management, and cloud operations faster and more accessible. The main announcement is Amazon Connect Customer’s no-code Agentic CX designer, which lets business teams create governed AI customer experiences without relying on lengthy engineering backlogs. Other updates cover isolated serverless compute, AMI governance, guided migrations, AI-assisted security investigations, and broader community initiatives. ## Agentic Customer Experience Design - Amazon Connect Customer launched the Agentic CX designer (NLX) in preview. - The no-code canvas enables business teams to design, test, simulate, and deploy voice and digital self-service experiences. - It combines agentic and deterministic AI within a governed workflow. - AWS also introduced Live Sync in preview, allowing web or mobile interfaces to update in real time as customers speak or type. - Customers could, for example, complete forms or open product pages while continuing a voice conversation. ## New AWS Infrastructure and Operations Features - **AWS Lambda MicroVMs** - Provides VM-level isolation with near-instant startup and resume times. - Supports suspending and resuming execution for up to eight hours. - Targets multi-tenant applications running user-generated or AI-generated code. - **Amazon EC2 AMI Watermarks** - Embeds custom identifiers in private AMIs. - Watermarks persist across copies, Regions, and account shares. - Works with Allowed AMIs and Declarative Policies to enforce approved-image usage. - **AWS Outposts lifecycle management** - Adds self-service configuration, quoting, ordering, subscription management, renewal, and decommissioning. - A new quoting tool provides rapid cost estimates and identifies account or regional constraints. ## AI-Assisted Developer and Migration Tools - **Amazon MSK AI Agent Skills** gives coding assistants such as Kiro, Claude Code, and Cursor operational guidance for Amazon MSK. - It supports Kafka sizing, configuration, troubleshooting, monitoring, and migrations to MSK Express. - **Amazon OpenSearch Service Migration Assistant** now offers agent-guided migrations from Solr, Elasticsearch, and OpenSearch to managed clusters or OpenSearch Serverless. - The migration tooling adds live traffic capture and replay for Solr workloads. ## AI-Powered Security Investigations - Amazon GuardDuty’s AI-powered investigations entered preview. - It analyzes findings, account context, related activity from the previous 90 days, knowledge graphs, and threat intelligence. - Investigations produce confidence-scored assessments, MITRE ATT&CK classifications, and recommended actions to help distinguish real threats from benign activity. ## Open Governance and AWS Community Updates - Oracle announced a community governance model for MySQL, including four non-Oracle seats on a new Steering Committee and a public GitHub presence. - AWS supports the initiative and contributes fixes upstream. - AWS Certification holders can renew eligible Associate and Professional certifications for an additional year through selected Skill Builder training and hands-on labs instead of retaking an exam. - The 2026 All Builders Welcome Grant offers selected early-career builders conference admission, airfare, and lodging for AWS re:Invent. AWS’s latest releases broadly point toward more self-service cloud management: business users can design AI experiences, developers can receive operational guidance from coding assistants, and teams can apply stronger controls to infrastructure and security workflows.