More time, more money: How Figma accelerates agency workflow | Figma Blog (opens in new tab)

Figma helped Unfold, a 10-person Florida design agency, reduce versioning, collaboration, and handoff problems by keeping work in a shared cloud platform. Its browser-based workflow lets clients, designers, and developers access the same up-to-date files regardless of operating system. Founder Eddie Lobanovskiy estimates the agency saves at least 30% of its communication time and can take on more client work.

Replacing File Conflicts with Cloud Collaboration

• Before Figma, Unfold struggled with overwritten files, conflicting versions, and a patchwork of plugins.
• Figma’s cloud-based files provide a single source of truth accessible through a URL.
• Teams can share designs, collect feedback, and collaborate without requiring everyone to use the same computer or software.
• Unfold used Figma’s Sketch importer to move existing projects into the platform.

Keeping the Entire Design Process in One Place

• Clients can join live brainstorming sessions through Figma’s multiplayer functionality.
• Designers and clients can work simultaneously in the same document, accelerating idea generation.
• Mood boards are created directly in Figma by dragging images from the web into project files.
• High-fidelity designs remain available at the same URL, eliminating repeated exports and uploads.
• Pinned comments keep feedback attached to the relevant design frame rather than scattered across email or messaging tools.

Simplifying Developer Handoff

• Previously, Unfold had to accommodate developers using non-Mac computers and sometimes convert files to PSD through Illustrator, which damaged layer structures.
• Figma’s code mode lets developers inspect designs, export assets, and retrieve CSS, Android, and iOS specifications.
• Developer access remains synchronized with the latest design automatically.
• Developers can use view-only access, so clients do not necessarily need paid editor accounts.
• Cross-platform access removes the need to persuade clients or developers to purchase specific software or hardware.

Taking on More Work

• Figma made Unfold’s workflow faster and more fluid by reducing administrative and coordination overhead.
• The agency found projects more pleasant to manage and felt capable of serving more clients.
• The main business benefit was not only saved time, but also fewer process disruptions and smoother collaboration.

Figma’s shared, cross-platform workspace gave Unfold a practical way to centralize design, feedback, prototyping, and developer handoff—helping the agency communicate less, move faster, and increase its capacity.